At Appletons, we've made our delivery charges as simple as possible. We aim to process and despatch all orders within 1 working day. Once your order has been collected from our warehouse by our transport company, it will then be delivered within 2 working days to your delivery address. Please note that orders outside of mainland UK may take 2-4 working days to deliver. You will receive a despatch notification via e-mail stating when your order will be delivered.
Please note that we don't use refridgerated transport. Please bear this in mind when ordering goods such as chocolate which may be vulnerable to damage through exposure to heat. We are not liable for damages such as this during transport.
Please note that it is vital that someone is at your delivery address to confirm receipt of your order. You will have a window of approximately 20 minutes to count and check the stock for damages or shortages, our transport company will then require a signature to complete the delivery. Deliveries will be between 9am to 5pm, Monday to Friday. This excludes bank holidays. Deliveries can be made to both business and residential addresses. We despatch all orders on pallets so our transport company will only be able to deliver to places with easy access. They can deliver to flats/office blocks but someone will be required to unload from the ground floor level. If our transport company are unable to deliver to your address because no-one is present to sign for it, it will be returned to the nearest depot and further charges will occur to have the delivery re-attempted. If there are any special requirements regarding your delivery address, please ensure that you inform us of them before you place your order as a surcharge may incur.
Upon delivery, you will be required to sign a delivery note (POD). Any shortages or damages must be noted at this time. Any further questions or queries, please don't hesitate to contact us.
Please see below for our delivery costs to the corresponding zones seen on the image below:
Zone 1 - £19.99 - All orders over £500 (ex. VAT) will be delivered FREE of charge.
Zone 2 - £19.99 - All orders over £500 (ex. VAT) will be delivered FREE of charge.
Zone 3 - £19.99 - All orders over £500 (ex. VAT) will be delivered FREE of charge.
Zone 4 - £24.99 - All orders over £1000 (ex. VAT) will be delivered FREE of charge.
Zone 5 - £84.99
Zone 6 - £74.99
Zone 7 - £89.99 - Please note that delivery times on orders to Ireland are 3-5 working days.
All offshore isles will be charged at a different rate which will be clearly listed during the checkout process.
Please find a list of the offshore post codes below:
We currently deliver to the following countries: Ireland, Germany, Sweden, Austria, Belgium, Luxembourg, Netherlands, Denmark, Spain, Portugal, France, Italy, Czech Republic, Slovakia, Lithuania, Latvia, Estonia, Poland, Romania and Bulgaria. All shipping prices are available during the basket and checkout process. These prices are full pallets weighing up to 1000kgs. If you are interested in purchasing from a country that isn't listed above, please contact us and we can provide a shipping estimate for you.